Ishani Sen
A dedicated and enthusiastic engineering student interested in Cloud Computing and AI
About
As a dedicated and enthusiastic engineering student, I am eager to leverage my academic knowledge and problem-solving skills to secure an internship position. My goal is to contribute effectively to innovative projects and gain practical experience to further enhance my technical proficiency and professional growth in the field of Computer Science and Information Technology.
Work Experience
AccentureOffice
Advanced Application Engineering Analyst Intern
- Designed and implemented a sophisticated technical assistant chatbot using Dialogflow CX, defining complex flows, pages, and custom entities to automate IT support for internet, VPN, and device-related issues.
- Integrated a hybrid knowledge base architecture, combining Dialogflow CX FAQ Data Stores with Google Cloud Storage for real-time FAQ retrieval and enhanced query coverage.
- Engineered a comprehensive conversation summarization pipeline leveraging the Google Gemini LLM API to generate concise summaries of chatbot dialogues, coupled with a Python Flask webhook for automated email delivery via a custom SMTP solution with authentication.
- Developed and deployed server-side logic (Python/Cloud Functions) to enable real-time summarization, email workflows, and advanced semantic search capabilities, significantly enhancing chatbot intelligence and user experience.
Education
University of Calcutta
SA Jaipuria College
Skills
Projects
Alumni Hub
AlumniHub is a platform connecting alumni with their alma mater, providing opportunities for networking, events, donations, and career advancement.
Handwritten Text Recognition using ML
A desktop application capable of recognizing handwritten english text using CNNs and ANNs in realtime. Trained on EMNIST dataset. Uses lightweight and tiny models for fast inference.